Shipping Policy

1. Introduction

This Shipping Policy explains how orders are processed, shipped, and delivered by Centrade Technology. By placing an order on our website, you agree to the terms outlined below.

2. Shipping Coverage

Centrade Technology currently ships orders within Australia only. 

• Shipping Origin: All orders are shipped from our warehouse located in Australia. 

3. Total Delivery Time

• Processing Time:
  Orders are processed within 0 to 1 business days (Monday to Friday).

       Orders placed on weekends or public holidays are processed on the next business day.

       Orders paid via bank transfer are processed once payment is fully received.

• Shipping Time:
  Estimated delivery time is 3 to 7 business days.

4. Shipping Methods & Carriers

We use Australia Post and other trusted Australian carriers.

We do not ship products directly from overseas suppliers.

5. Shipping Costs

We offer free shipping on all orders.

All shipping costs are included in the product price. No additional shipping fees will be charged at checkout.

6. Tracking

Tracking information is provided for all orders.

7. Delivery days

Deliveries are made Monday to Friday.

8. Delays 

Delivery times may be affected by external factors such as courier delays or weather conditions.

9. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us within 30 days of delivery or expected delivery date. Provide your order number and supporting photos where applicable.

10. Contact Information

For any shipping-related questions, please contact:

Email: info@centradetechnology.shop
Support Hours: Monday to Sunday, 9:00 AM – 7:00 PM (AEST)