Returns & Refunds Policy

1. Introduction

At Centrade Technology, we want you to be satisfied with your purchase.

2. Returns

You may return items within 30 days of delivery.
Items must be unused, in original packaging, and in the same condition as received.

3. Return Process:

To request a return, please contact us at:
info@centradetechnology.shop

Include your order number and reason for return.

4. Return Shipping:

Customers are responsible for return shipping costs.
If the item is defective, damaged, or incorrect, we will cover the return shipping costs.

5. Refunds:

Refunds are processed within 5–10 business days after we receive and inspect the returned item.
Refunds will be issued to the original payment method.

6. Exchanges:

We accept exchanges for defective or incorrect items.

Damaged or Incorrect Items

If your item arrives damaged or incorrect, please contact us within 7 days of delivery and provide photos.

7. Contact Information

Business Name: Centrade Technology

Email: info@centradetechnology.shop

Centrade Technology
Email: info@centradetechnology.shop
Address: 347 Lytton Rd, Morningside QLD 4170, Australia

Support Hours: Monday to Sunday, 9:00 AM – 7:00 PM (AEST)