Shipping Policy

1. Introduction

This Shipping Policy explains how orders are processed, shipped, and delivered by Centrade Technology. By placing an order on our website, you agree to the terms outlined below.

2. Shipping Coverage

Centrade Technology currently ships orders within Australia only. We do not offer international shipping at this time.

3. Order Processing Time

Orders are processed within 1 to 3 business days after full payment confirmation.

Please note:

• Orders placed on weekends or public holidays are processed on the next business day.

• Orders paid via bank transfer are processed once payment is fully received.

4. Shipping Methods & Carriers

We use trusted and reputable shipping carriers to ensure safe and timely delivery of your products. The available shipping options and costs are displayed at checkout.

5. Shipping Costs

Shipping fees are calculated based on:

• Order weight and size

• Delivery location

• Selected shipping method

All shipping costs are clearly displayed before order confirmation.

6. Estimated Delivery Time

Estimated delivery times vary depending on your location and the carrier. Delivery times provided at checkout are estimates only and may be affected by factors beyond our control.

7. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. This allows you to monitor your package until delivery.

8. Delays & Exceptions

Centrade Technology is not responsible for delays caused by:

• Courier service disruptions

• Weather conditions

• Customs or security checks

• Incorrect or incomplete delivery information provided by the customer

9. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us within 30 days of delivery or expected delivery date. Provide your order number and supporting photos where applicable.

10. Contact Information

For any shipping-related questions, please contact:

Email: info@centradetechnology.shop
Support Hours: Monday to Sunday, 9:00 AM – 7:00 PM (AEST)

Last Updated: 2026