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FAQ
General Enquiries
What is the usual turnaround time for an Aftershock Desktop?
At CentradeTechnology, we’re committed to getting your PC to you as quickly as possible however, turnaround times can vary depending on the type of system and current order volume.
Here’s a clear breakdown:
Custom Desktop Builds – 10–15 business days
Ready to Ship – 1–5 business days
Next Day Dispatch (Ready to Ship) – Next business day dispatch
Pre-Order Ready to Ship – 15–20 business days
Ultra-Labs Builds – 4–6 weeks
If you have any questions regarding turnaround time, please don’t hesitate to get in touch with our team
What is the usual turnaround time for an CentradeTechnology Laptop?
The usual turnaround time for Aftershock Laptops is 5-7 business days. For an estimated turnaround time at the point of purchase, please check with us. If you need your new laptop faster, kindly let our staff know, and we will assist to the best of our ability.
How long does shipping take?
State/Territory: Estimated Delivery Time
VIC: 1–2 business days
SA: 2–3 business days
ACT: 2–3 business days
NSW: 2–3 business days
TAS: 3–5 business days
QLD: 3–5 business days
WA: 3–7 business days
NT: 3–7 business days
Shipping free
Disclaimer:
Please note that all shipping times are estimated and may vary due to factors such as peak sales periods, public holidays, and adverse weather conditions. If you need help you can always reach out to our friendly customer service team. Email us at: info@centradetechnology.shop
PAYMENT INFORMATION
We only accept bank transfers and credit card payments. As soon as the payment is completed and the invoice is sent to us, we will handle the order and arrange shipping.
A wishlist is a feature that allows you to save products you like or plan to buy later. It helps you keep track of your favorite items and easily find them when you’re ready to purchase.
If you receive a damaged or incorrect product, please contact our customer support as soon as possible. Provide your order number and clear photos of the issue. Our team will review your request and arrange a replacement or a suitable solution.
Yes, you can change or cancel your order as long as it has not yet been processed or shipped. Please contact our customer support as soon as possible with your order number so we can assist you
Package tracking allows you to follow the status and location of your order after it has been shipped. Using the tracking number provided, you can see updates on the delivery progress until your package arrives.
